Your privacy is important to us. MAP International will not rent or sell your personal information. We do occasionally share your personal information including name, address, phone number, email or donation history with trusted third-party companies and other similar non-profit organizations to support our marketing and fundraising efforts. If you would prefer that we not share your information, please visit map.org/updateinfo or call us at 912-280-6612. Please allow 6-8 weeks for us to honor your request.
MAP International provides users with the ability to opt-out of any and all communications in accordance with the CAN-SPAM act and other relevant laws. Users can choose to opt-out of all communications by following any of the methods below:
When contacting us, please be sure to include any information that will help us identify you in our database, such as full name, home address and/or email address.
Protecting Your Information
MAP takes reasonable precautions to protect our users' information and is certified to be Trustwave-PCI compliant per the attached certificate. All account information is located on a secured server behind a firewall. Because email and instant messaging are not recognized as secure communications, we never send private information by email or instant messaging services.
Although we allow privacy setting that limit access to information, we are aware that no security measures are perfect or 100 percent effective but strive to maintain all current and reasonable safeguards for client and donor information. MAP is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ. We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model.
Return Policy & Quality Control
If you experience any difficulties or notice any errors when making a donation to MAP International, please call MAP International at 912-265-6010 or contact us here as soon as possible. MAP International is committed to serving your charitable needs to your satisfaction. If your donation was made in error and you need a refund, please notify MAP immediately. Refunds will be granted for 45 days after a donation is made.
Improving Customer Service
As with any website operator, MAP International partner organizations analyze our website logs to constantly improve the value of our website. We use an external service to provide real-time reporting to us and our authorized agents of browser accesses to our site. This reporting includes page views, unique views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods. We do not use this service to gather, request, record, require, collect or track any Internet users' personally identifiable information.
Personalization of Content
Communicating With You
MAP International partner organizations maintain several e-mail lists to keep our supporters, the press and policy makers informed about news and events.
Individuals who provide optional information may also receive materials in the U.S. mail and/or be contacted by telephone by MAP International.
Because we care about the safety and privacy of children online, we comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13, and we have designed our site to block our knowing acceptance of information from children under 13 whenever age-related information is requested.
It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please contact us.
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.
THE INFORMATION WE COLLECT
Personal Information You Provide and How It Is Used
You may freely visit our Website anonymously and without being required to provide us with any personal information. However, certain requests do require that you provide us with some personally identifying information as more particularly described below. Personal information is data that can be used to identify or contact you. Please do not send confidential information to us directly through this Website, or by email to any of the contact email addresses listed on this Website. Please note that for United States residents, we only collect personal information directly from you when you provide it to us (please see the GDPR caveats below).
Examples of instances in which we may collect personal information include:
Donate: If you make a donation through the Website via “donate” button, you will be asked to provide certain personally identifying information, such as your phone number, name and home address, as well as your credit card billing informationin order to process the donation. Unless you opt to donate to us on a monthly basis, the credit card information that you provide at the time of donation is used only to process your donation and will not be stored or used for any other purpose. Please note that we work with third parties to host and administer the shop, and to process your payment transactions, and any information you share may also be shared with such third parties.
Events; Partner with Us: We offer various opportunities to partner with us, sponsor events, etc. If you opt to participate in any of these opportunities, we will ask that you provide us some personally identifying information so that we can contact you with more information and provide you with the requested services.
Email Newsletter: If you opt to receive our emails, you will be required to provide your email address. You may unsubscribe from these emails at any time by using the link provided in the footer of all the email.
Contact Us: If you contact us through the contact form option on the Website, we may ask that you provide your name and email address, and you will have the option to provide additional information in your communication with us. We will use the information you provide to contact you back and to respond to your inquiries.
Non-Personal Information We Collect by Automated Means And How We Use It
IP Addresses - When you visit and interact with the Website, third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an "IP Address"), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track Website visitor movement in the aggregate, and to gather broad demographic information for aggregate use.
Do Not Track Notice
Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. How browsers communicate and respond to the Do Not Track signal is not yet uniform. For this reason, like many web websites, the Website does not currently respond to or alter its practices when it receives a Do Not Track signal. Please note that third parties may collect personal information about your online activities over time and across different websites when you visit our Website or other online websites and services. To find out more about “Do Not Track,” you may wish to visit http://www.allaboutdnt.com.
HOW WE MAY SHARE YOUR INFORMATION
HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION
We maintain – and ask that any third-party partners who may store information on our behalf to maintain – administrative, technical and physical safeguards for the Website designed to protect your personal information against theft, loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you. However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Website and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.
We do not knowingly collect, use, or disclose personally identifiable information about visitors younger than 13 years of age. If you are under the age of 13, you are expressly prohibited from accessing/viewing the Website. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org so that we may delete your child’s information.
THIRD PARTY WEBSITES; ADVERTISEMENTS
We may also provide links to a variety of third-party social media sites and/or websites – such as LinkedIn, Instagram, Twitter, Facebook and others - as a service to you, and in order to provide you additional information and/or content related to the work that we do, or additional venues in which you can learn about and discuss the activities of MAP. Please note that we have no affiliation with any of these other parties and/or websites, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before using providing any personally identifying information to them or initiating any financial transactions.
HOW TO CONTACT US
The following provisions applies only to users residing in the European Union Area, Switzerland and the United Kingdom.
Please note, pursuant to the EU General Data Protection Regulation (“GDPR”), we are required to provide those residing in the EEA, Switzerland and the United Kingdom (hereinafter, the “EU Users”) additional information and rights related to the Personal Data we collect about them. We summarize such information and rights below.
For the purposes of this GDPR Privacy Notice section, “Personal Data” means any information relating to an identified or identifiable person.
PURPOSE FOR INFORMATION COLLECTION
LEGAL GROUNDS FOR PROCESSING PERSONAL DATA
MAP will process personal data that we receive from EU Visitors on the ground that it is in our legitimate interest for the effective administration of the Website, to fulfill and/or address your requests, or to provide certain services.
YOUR INFORMATION AND YOUR CHOICES; WITHDRAWAL OF CONSENT
GDPR provides EU Visitors with additional rights in respect to the Personal Data we hold about you, including:
Upon appropriate written request we will update or amend your Personal Data, but we reserve the right to use any information previously obtained to verify your identity or take other actions that we believe are appropriate and lawful. You may access, correct, or request deletion of your Personal Data – or request that we stop any processing of your Personal Data - by contacting us. We will respond to your request within a reasonable timeframe. Certain requests – like being removed from our e-newsletter mailing list – can also be accomplished via our unsubscribe links.
We may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Additionally, there may be circumstances in which we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided in data protection legislation in general, and GDPR in particular. Finally, we are not responsible for removing or deleting information from the databases of third parties (such as service providers) with whom we have shared information about you, but we will make the request on your behalf for such removal/deletion.
We will retain your information for as long as needed to provide you services, or otherwise as is reasonable and customary given the nature of the relationship you have with MAP. We may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Otherwise, we will retain and use your information as necessary to comply with our legal obligations, operate/promote our Website, and to foster our relationship with our users. We have a data retention and destruction plan that dictates the policies and procedures related to deletion and/or destruction of all information/data.
CHILDREN’S PRIVACY/NOTE TO PARENTS OF CHILDREN RESIDING IN THE EEA, SWITZERLAND AND UNITED KINGDOM
We do not intentionally or knowingly collect, use, or disclose personally identifiable information about EU Visitors to our Website that are less than 16 years of age. If a child under the age of 16 submits information to us through any part of the Websites and MAP becomes aware that the user submitting the information is under the age of 16, the information provided will be deleted as soon as it is discovered and not used for any purpose. If you are the parent or guardian of a child under 16 years of age and believe that they have disclosed personally identifiable information to us, please contact us, and please include in your message the same name and email address that you believe your child submitted, if applicable.
HOW TO CONTACT US
4700 Glynco Parkway
Brunswick, GA 31525
Since our founding we have been known as an organization that delivers quality medicines to those in need with remarkably low overhead.
For donors like you, this means we do the most good with each dollar you give.
In 2019, we helped over 13 million people by providing millions of healing doses of medicines. We did this all with a staff of fewer than 50 people in our U.S offices and warehouse.
We are able to deliver so much medicine at low cost because pharmaceutical companies donate many of the products we send overseas.
These are unexpired medicines that are desperately needed by people in many parts of the world. We also purchase medicines when necessary to meet specific needs.